Privacy Policy
Your privacy matters to us at sarionexuvi
This privacy policy reflects our commitment to protecting your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
sarionexuvi collects various types of information to provide you with our financial education services and improve your learning experience. We collect this information through different methods depending on how you interact with our platform.
Personal information we may collect includes:
- Your name, email address, and phone number when you register for our services
- Billing information and payment details for processing transactions
- Educational background and financial knowledge level for customizing content
- Communication preferences and language settings
- Technical information such as IP address, browser type, and device information
- Usage data including pages visited, time spent on content, and learning progress
How We Use Your Information
We process your personal information for specific, legitimate purposes related to our financial education services. Our primary goal is to enhance your learning experience while maintaining the highest standards of privacy protection.
We never sell your personal information to third parties. Your data is used exclusively to improve your educational experience and provide the services you've requested.
Specific uses include:
- Delivering personalized financial education content and course materials
- Processing payments and managing your account subscription
- Sending educational updates, course announcements, and learning resources
- Providing customer support and responding to your inquiries
- Analyzing usage patterns to improve our educational platform and content quality
- Ensuring platform security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements in Canada
Your Privacy Rights
Under Canadian privacy law, you have specific rights regarding your personal information. We respect these rights and have established clear procedures for you to exercise them.
Access Your Data
Request a copy of the personal information we hold about you, including details about how it's being used.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Limit Processing
Withdraw consent for certain types of data processing while maintaining essential services.
To exercise any of these rights, contact our privacy team using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may require identity verification for security purposes.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices align with Canadian privacy standards and industry best practices.
Our security measures include:
- End-to-end encryption for all data transmission and storage
- Regular security audits and vulnerability assessments
- Restricted access controls with employee background checks
- Secure data centers with physical access controls
- Regular software updates and security patches
- Incident response procedures for potential security breaches
In the unlikely event of a security incident affecting your personal information, we will notify you and relevant authorities as required by Canadian law, typically within 72 hours of discovering the incident.
Information Sharing and Disclosure
sarionexuvi maintains strict policies regarding when and how we share your personal information. We only share information when necessary to provide our services or when required by law.
We may share your information with:
- Payment processors for secure transaction handling (credit card companies, banks)
- Educational content partners who help develop course materials
- Customer service providers who assist with technical support
- Legal authorities when required by Canadian law or court order
- Professional service providers bound by confidentiality agreements
All third-party service providers sign comprehensive data protection agreements and must meet our security standards. We conduct regular audits to ensure compliance with our privacy requirements.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Information Type | Retention Period | Reason for Retention |
---|---|---|
Account Information | Active account + 2 years | Service delivery and legal compliance |
Payment Records | 7 years after transaction | Tax and financial regulations |
Learning Progress | Active account + 1 year | Educational continuity |
Communication Records | 3 years after last contact | Customer service quality |
Technical Logs | 90 days | Security and system maintenance |
When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. We use both essential cookies required for basic functionality and optional cookies that help us improve our services.
Types of cookies we use:
- Essential cookies for login sessions and security features
- Analytics cookies to understand how you use our platform
- Preference cookies to remember your settings and choices
- Performance cookies to optimize page loading and functionality
You can control cookie settings through your browser preferences. However, disabling essential cookies may limit some platform functionality. We provide clear information about cookie usage and obtain consent where required by law.
International Data Transfers
sarionexuvi primarily stores and processes data within Canada. However, some of our service providers may process information outside Canada, including in the United States and European Union.
When we transfer data internationally, we ensure:
- Adequate protection through contractual safeguards
- Compliance with Canadian privacy law requirements
- Regular audits of international service providers
- Transparent information about where your data is processed
You have the right to know about international transfers and can request details about specific countries where your data might be processed.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy practices. When we make significant changes, we'll notify you through email or prominent website notices.
For minor updates, we'll update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you continue using our services after policy changes take effect, you're accepting the updated terms. If you disagree with changes, you can contact us to discuss your options or close your account.
Contact Our Privacy Team
Our privacy team is available Monday through Friday, 9 AM to 5 PM Eastern Time, to address your questions and concerns about this policy or your personal information.